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Joined 1 year ago
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Cake day: August 5th, 2023

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  • Yeah, it’s a feature dubbed “queued callback”. Saves your place, it’s a pretty common request. Customers like Delta, Intuit, Pacific Life, Citibank, Dyson, all use the platform I build (Amazon Connect) and do stuff like that.

    Problem is, no one answers a call from an unknown number these days. Some phones are getting smart enough to recognize the number and show that it’s a business, though that’s more anecdotal evidence from my personal device (Pixel Fold with Google Fi carrier).


  • I sell and build call centers for a living.

    Yeah, it’s fake lol. I mean maybe for some businesses it isn’t fake, but usually clients would ask us to make it where “if there’s more than X calls in queue, play the message”. Turns out, there’s always more than X calls in queue. It’s not actually looking at the average.

    It’s kinda weird, some things are just always like that, some things clients want to add in because the average user expects it.

    Someone wanted a repeat caller to get bumped to the front of the queue. Literally encouraging the “if I hang up and call back I’ll get there sooner” people. Awful.










  • Sales people generally make a commission, but you’re assuming they are selling expensive equipment to begin with. My cousin does inside sales at a tire company, mostly tires for construction vehicles. His commission is based on whether they meet sales numbers, and is considered part of his “normal” income, typically referred to as “on target earnings” or OTE.

    A company that beat their number by $6mil and isn’t popping champagne means they are probably a billion dollar or more corporation.

    Source: I work in pre-sales, get commission, do not get mints or pizza. I did get a $40 credit to our company store, which lets me buy shirts and hoodies with the company logo on it WITH MY OWN MONEY.


  • kyle@lemm.eetoMemes@lemmy.mlFeels bad man
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    1 year ago

    What makes this meme even better is the guy in the picture, Shah Rukh Khan, is a legend in Bollywood. Indian Tom Cruise. I’m pretty sure he has written in his contracts that all close ups require a fan in his face to make it look like his hair is gently blowing in the wind.


  • I didn’t have a DJ the first time around, just a laptop and Spotify playlist (was at a church that has a speaker system, so we got to hook into that). It was fine, but we booked an actual venue for this wedding.

    No idea if I’ll feel like it was really worth it when it’s all said and done, but so far I actually like all the vendors picked.