• tobogganablaze@lemmus.orgEnglish
    1013·
    22 days ago

    Yeah, I doubts that’s because of simply using a VPN.

    I’ve been using discord with a VPN for years and I’m in some piracy communities there where I know most people are too. Have never seen or heard of this being an issue.

    • Capt. Wolf@lemmy.worldEnglish
      15·
      22 days ago

      Same, I have to use a VPN every night at work because Comcast doesn’t allow Parsec on their public wifi. Haven’t had an issue in the years I’ve been doing it.

      Guessing either the VPN is shady or the IP was already banned from other people doing bad stuff. That I do have happen once in a while with Google, “We’ve detected malicious traffic on this IP address, blah blah blah.”

      • Zikeji@programming.devEnglish
        443·
        22 days ago

        I’ve also had no negative experience with VPNs and Discord. This being said, I see two potential factors.

        Accessing an account from a different IP and then changing the email on that account from that different IP can look like the account got hacked.

        And the specific VPN being used could play a role (I’m not asking you to reveal that) - if the VPN is being used by bad actors, their IP ranges might be flagged as well.

        Considering the problem with stolen accounts being used to send spam to their friends and the servers they’re in, I can see why there would be automated logic to rate limit actions. The only real issue I see here is the appeal / support process just not being there, going by your other message about a lack of success appealing.

          • black0ut@pawb.socialEnglish
            10·
            22 days ago

            Discord customer service is abysmal. I’ve had to contact them twice, and twice I have been ignored. They answer 10 times with the same AI generated response: “Have you tried turning it off and on again? Have you tried logging off and on again? Have you tried resetting your password?” I tell them I have tried everything, and they still answer with the same response, just paraphrased a bit differently.

          • EngineerGaming@feddit.nlEnglish
            6·
            22 days ago

            giving you zero options to prove your identity

            Ironic because Discord CAN ask for your phone number or even ID.

      • tobogganablaze@lemmus.orgEnglish
        41·
        22 days ago

        Not sure about just chaning an email. I could see how creating accounts from different IPs might look like you’re setting up spam account or trying to evade server bans or something.

          • rtxn@lemmy.worldEnglish
            22·
            22 days ago

            Because people have a tendency to present themselves from the best angle by omitting pertinent but inconvenient facts. I’ve seen dozens of “my videogame account was unfairly suspended” threads with a community manager showing proof that they were, in fact, violating the rules.

            I’m not claiming that this is what happened here, and I also think that Discord is a dogshit company, but your word alone is not credible.

          • tobogganablaze@lemmus.orgEnglish
            81·
            22 days ago

            I didn’t say you’re lying or even breaking the TOS. But your conclusion that you got suspended “just for using a VPN” is also obviously false. So there must be more to the situation.

      • TORFdot0@lemmy.worldEnglish
        1·
        22 days ago

        Discord has an absolute massive user base that they are going to cater too before considering edge cases.

        In theory inconveniencing the edge cases by making them work through the support process is worth it to stop account takeover and further spam and fraud.

        Sucks when the support process takes too long but I’d limit your account every time too.

  • ealoe@ani.socialEnglish
    231·
    22 days ago

    I use Discord all the time with a VPN, that isn’t the only reason they restricted your account.

    • sugartits@lemmy.worldEnglish
      6·
      21 days ago

      Depends on the VPN and what Discord has detected and associated with the IP it saw logging in.

      I’ve used discord with a VPN without issue. But I was banned from a forum because someone else logged in with the same VPN provider I was using and started posting CSAM.

      YMMV

  • Crowd@lemmy.worldEnglish
    7·
    21 days ago

    I frequently use a VPN while using Discord. I’ve never haven’t had this issue

  • Luci@lemmy.caEnglish
    51·
    22 days ago

    This has happened to me, Discords bot detection is really sensitive. Just reach out to support, surprising responsive.

    • DarkThoughts@fedia.io
      122·
      22 days ago

      I couldn’t be bothered with this bloated & obtuse garbage chat software after they kept requiring me to enter my overly complicated password again and again, including two factor authentication, like on a monthly basis. I honestly don’t understand why everyone is using it.

      • tiramichu@lemm.eeEnglish
        141·
        22 days ago

        Everyone is using it because everyone is using it.

        When a platform gains Discord’s level of ubiquity, it doesn’t need to actually be good any longer. People will just keep on using it because that’s where everyone else is.

        • DarkThoughts@fedia.io
          1·
          22 days ago

          But no one was using it at first. It’s not like Discord was always there, or any sort of better at the beginning.

          • tiramichu@lemm.eeEnglish
            8·
            22 days ago

            I feel like it very much was better at the beginning, though?

            Discord kinda came around as an alternative for IRC and Teamspeak all rolled into one, where people could get the rooms and servers style of IRC with voice and chat all rolled into one, with the convenience of persistent messages and self-administration. Not much else was doing that at the time.

            So we’ve ended up with Slack being IRC for business, Matrix being IRC for nerds, and Discord being IRC for gamers and everyone else.

            • glimse@lemmy.worldEnglish
              1·
              21 days ago

              Don’t forget inline image support which IRC lacked. And a much more user-friendly way to join servers than both IRC and TS.

            • snowsuit2654@lemmy.blahaj.zoneEnglish
              1·
              21 days ago

              Discord was a huge upgrade for my guild. We moved about 30 people from a paid Mumble server to discord and it was a major upgrade in basically every sense.

          • glimse@lemmy.worldEnglish
            3·
            22 days ago

            Discord was overall way better than the other options at beginning. The only way it was worse was slightly higher voice latency