Discord is the same problem for the internet as the Facebook grups were. Its hermetic, the info stays there, its hard to search thus the same problem is being asked over and over. StackOverflow and Reddit strength is that’s they are indexed and easy accessed
If I’m not happy I should drive for it myself? If you’re not happy go change your job
The problem are not the customers, it’s the employers.
Also keep that attitude up - people ordering less, driving by themselves because of the expected tips and you end up redundant.