The insurance generally doesn’t kick in unless its 100k plus. It is “planned” for that a certain amount of theft and such will happen,

As for getting sued, meh, merchant rights protect doing reasonable things. Issue comes up when someone “thinks” someone stole and does shit without thinking. Generally All the stores don’t want to have any type of liability with anyone getting hurt so no touching and/or heavy interacting is in policy

Moving to block somebody’s path That I would agree with on being an escalation.

I have seen a lot of times by just there being a few people around giving the we know and we can see you can make someone ditch all the stuff and (some times) cuss out everyone as they leave.

I will admit that I would not advise the technique when it looks like someone is going to be very bold and just walk out with items “clearly” stealing (the cable on it still) and the OP story kinda shows why

Then again anytime I am around a shoplifter doing something like that being very aware of how they are moving or doing is important. Ill do my job but fuck getting hurt for the stuff, nothing in any store is worth it.

Ish on the deter by being there. I can’t speak for all companies but the major one I work for would have you act as just a visible deterance by just standing there. The grabbing the cable and stuff would be what would be “to far”

The issue beyond them trying to change chromium to not have it but they are trying to make it so part of websites have the “security” built in as well