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Joined 4 months ago
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Cake day: March 12th, 2024

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  • The only way to meaningfully advocate for it after your company already announced their conditions and offerings is to present value gain.

    What do you suggest concretely? What should be offered under what conditions? What would that mean as cost? What would the benefit be? How substantial is it?

    Reaching out privately to them is certainly going beyond what you are employed for. I don’t know about ill-advised - if you never disclose it or are at least mindful of that. But it’s a personal assessment. You seem to be willing to invest a lot into a single customer, who tries to do something not offered or considered by the company. Whether it’s personal interest, or first a broader better understanding of the use case, I can see how it could be worth or worthwhile. But I wouldn’t get my hopes up about changing the opinions of your company [from their information alone].

    Your company offered API access. So there is an interface available. They won’t make it free unless they see and deem it worth it to do so.